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TAXIAGENTUR AI DISPATCHER SOFTWARE

All features at a glance

108 features in 8 areas – from the call to the invoice in one system. Choose an area, take a look and ask your question straight away.

As of: · Publisher: TaxiAgentur.de, Focustrend advertising agency, Günzburg

108Features 8Areas 1System

Control centre

Call answering, AI recording and job allocation – the workplace where the day begins.

Ask a question More about AI phone answering

  • Route calls with a click

    In the dashboard you decide which employee’s phone rings – and you can change it at any time.

  • AI records the ride

    The artificial intelligence listens in, recognises pick-up, destination and time, and creates the ride by itself.

  • Recording and transcript

    Every call is recorded and transcribed as text – something to read up on instead of relying on memory.

  • Call summary

    The AI summarises what the call was about – and sends the short version to your mobile phone as a notification.

  • Several rides per call

    If a caller books three appointments at once, three rides are created – not one.

  • Address in the caller’s words

    “To the hospital” stays “to the hospital”. The driver reads what the customer actually said.

  • Resolve addresses

    On request, the software looks up the complete postal address for the address given.

  • WhatsApp to the driver

    New rides go out by WhatsApp immediately – with all the details from the call.

  • Your own service number

    Every company gets its own phone number, which can be booked directly from within the software.

  • Messages in both directions

    The control centre writes to the driver, the driver replies – without using a private phone.

  • Cancellation with reason

    If a driver cancels, his text appears in the control centre at that very moment.

  • Map and tracking in a window

    Where is the vehicle right now? One click and the map is open.

  • Fixed per-minute prices

    Stored prices override the calculation – for companies with their own fares.

  • Refresh without loss

    The view keeps itself up to date without closing a window you have open.

  • Notification on your phone

    New call, new ride, new message: the notification arrives even when the page is closed.

  • Add employees

    Set up drivers and dispatchers yourself, grant access and withdraw it again.

  • Manage payment details yourself

    Store a card, change plan, view invoices – without having to go through us.

A question about the control centre? Your message goes directly to our team.

What would you like to know about the control centre? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

GPS and dispatch

The cockpit: live map, open rides and all appointments on one screen.

Ask a question More about dispatch

  • Live map

    All active vehicles in real time, with name and last report.

  • Create a job instantly

    The form sits above the map and is always open – no searching for a window.

  • Four columns in view

    Appointments, Open, Jobs and Completed side by side instead of one behind the other.

  • Search by text and date

    Last week’s job is back in the list straight away.

  • Transfer appointment

    Turn a calendar appointment into a job at the push of a button – optionally for a specific driver.

  • Withdraw without loss

    Take a ride away from the driver: it stays open and goes to the next one.

  • Picked up and dropped off

    The passenger’s status is shown as an animated image – no need to ask.

  • View a ride in detail

    Map, route, stops and the points where the driver pressed a button.

  • Hotspots

    Train and bus arrivals in your operating area – where passengers will be waiting shortly.

  • Speed and driving style

    The speed driven is compared with the real speed limit of the route.

  • Notification on arrival

    The control centre is informed automatically when the destination has been reached.

  • Several dispatchers

    Two workstations see the same picture; new items light up.

  • Steady display

    Lists and map refresh without flickering or jumping away.

  • Vehicle tiles

    Fixed order, so that the tile does not slip away from under the mouse.

  • 30-day review

    Completed rides remain available to view for one month.

  • Map window on the vehicle

    A click on the vehicle shows driver, job and location in compact form.

A question about GPS and dispatch? Your message goes directly to our team.

What would you like to know about GPS and dispatch? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

Driver app

Your company’s own app – for all drivers, on every mobile phone.

Ask a question More about the driver app

  • Push for new rides

    The job announces itself on the mobile phone, even when the app is closed.

  • Sign in by PIN

    A short code instead of a password – and the device stays signed in.

  • Start a shift

    Choose the vehicle, enter the meter reading, go. The counters start at zero.

  • Handover report

    Tap damage on five views of the vehicle – recorded before setting off.

  • Accept jobs

    Accept or decline; declined rides go straight back to the control centre.

  • Pick-up and drop-off

    Two buttons per job – the control centre sees it at the same moment.

  • Photograph documents

    Photograph the transport prescription form (Transportschein) and papers at drop-off, several per ride.

  • Remarks

    A short note at pick-up and once again on arrival.

  • Fuel receipts

    Photograph the receipt – the AI reads out the filling station and amount by itself.

  • Completed rides

    Everything completed in one large window; advance bookings remain untouched.

  • Shift report as PDF

    The whole shift on one sheet, with the total of accepted rides.

  • Breaks and end of shift

    Break times and remarks are properly recorded at the end of the working day.

  • Continuous tracking

    GPS keeps running in the background and resumes by itself after a restart.

  • Direct line to the control centre

    Read messages and reply directly from the window.

  • See advance bookings

    What is still due today is shown in the app – without calling the control centre.

  • Share and print

    Reports and receipts are passed on via the phone’s share menu.

A question about the driver app? Your message goes directly to our team.

What would you like to know about the driver app? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

Calendar

Every ride becomes an appointment – and no advance booking gets lost any more.

Ask a question More about recurring rides and patient transport

  • Appointments create themselves

    Every recorded ride appears in the calendar immediately: with time, address and the driver responsible.

  • Month, week, day, list

    Four views, one click between them – from the yearly overview to the next hour.

  • Recurring rides

    Dialysis and school rides as a series, created twelve months in advance.

  • Move a series

    Just this one day or the whole series? The software asks before it changes anything.

  • A colour per series

    Each series gets its own colour shade – easy to tell apart at a glance.

  • From and To in the preview

    The route is visible as you skim through, without opening the appointment.

  • Integrate external calendars

    Google, Apple or Outlook by subscription – external appointments appear automatically.

  • Tap, then decide

    Edit or delete – nothing disappears by accident.

  • Never a time in the past

    The suggested pick-up time is always in the future.

  • Appointment becomes a job

    One button turns the calendar entry into a ride – optionally for a specific driver.

  • Assign a driver

    Every appointment is assigned to a person, so it is clear who is driving.

  • Mobile and landscape

    The chosen view stays, even when the device is rotated.

A question about the calendar? Your message goes directly to our team.

What would you like to know about the calendar? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

Invoicing

Quote, invoice, payment reminder and cancellation invoice – from the same rides, without second software.

Ask a question More about the invoicing program

  • Invoices

    Items, totals and tax – ready as a PDF with your own logo.

  • Quotes

    Calculate in advance and turn it into an invoice later with a few clicks.

  • Payment reminders

    Several reminder levels, each with its own text and its own date.

  • Cancellations

    A proper cancellation invoice with a reason – instead of simply deleting.

  • Customer management

    Addresses, contact persons and payment method: recorded once, always to hand.

  • 7 %, 19 % or free

    The standard taxi rate is preset; any other rate can be chosen freely.

  • Payment methods

    Cash, card, on account or by bank transfer – properly noted.

  • Incoming payments

    Open or settled: you see immediately what you are still waiting for.

  • Free line items

    Each line with its own text, quantity and price – including waiting time and surcharges.

  • Search and filter

    Invoices, quotes, payment reminders and cancellations can be searched separately.

  • Austria and Switzerland too

    Addresses abroad are built in, not bent into shape afterwards.

  • PDF and print

    Every document as a PDF – also from your mobile phone via the share menu.

A question about invoicing? Your message goes directly to our team.

What would you like to know about invoicing? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

E-mail

Your company mailbox right inside the software – tailored to everyday taxi work.

Ask a question

  • Mailbox via IMAP

    Your existing addresses are integrated – no second program, no migration.

  • Sending via your server

    Outgoing mail runs through your own SMTP. The sender remains your address.

  • Several mailboxes

    Info, booking, accounts: any number of addresses side by side in the same window.

  • Folders and bin

    Complete folder structure; deleted items can still be restored.

  • Attachments

    Transport prescription forms, invoices, photos – open and pass them on right in the window.

  • Signature

    Your footer is added automatically below every message.

  • Spam protection

    Well-known blocklists sort out junk before it even reaches the mailbox.

  • Full-text search

    Subject, sender, content – the old message is back in seconds.

  • Share and print

    From your mobile phone as a PDF into the share menu: print, forward, file.

  • As an app on your phone

    Add it to the home screen and protect it with a passcode.

  • Notification of new mail

    New messages announce themselves, even when the app is in the background.

A question about the e-mail mailbox? Your message goes directly to our team.

What would you like to know about the e-mail mailbox? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

Employees

Personnel file, deadlines and shifts – everything about a person in one place.

Ask a question More about staff management

  • Personnel file

    Master data, start date and role – everything in one place instead of in four folders.

  • Terms of employment

    Type of contract, hours and pay properly stored.

  • Working time

    Shifts and hours worked per person, taken from the real shift data.

  • Holiday and absence

    Yearly overview with holiday, sickness and days off.

  • Deadlines

    Driving licence, P-Schein (German passenger-transport driving permit) and medical examinations – the software reminds you in good time.

  • Documents

    Contracts and certificates filed digitally with the person.

  • Receipts and papers

    The driver’s fuel receipts and other receipts collected in one place instead of in the glove compartment.

  • Driving style

    Irregularities from the GPS data, traceable for each driver.

  • Vehicle handovers

    Who had which car and in what condition – with a report.

  • Notes and records

    Conversations and notes recorded in chronological order.

  • Reachable in an emergency

    The emergency contact can be found at any time, when it matters.

  • Block the driver app

    Withdraw access to the app with one click – and give it back just as easily.

  • Profile picture

    A face instead of initials – instantly recognisable in the control centre and in dispatch.

  • Rides per employee

    Who took on which rides? The analysis is kept with the person.

A question about staff management? Your message goes directly to our team.

What would you like to know about staff management? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

Platform and security

What lies beneath all areas – and makes sure everything runs.

Ask a question More about data protection & AI

  • 100 % GDPR-compliant

    Personal data is processed in encrypted form and stored in Germany.

  • Servers in Germany

    No detour via data centres abroad.

  • Round-the-clock monitoring

    More than 45 checks every five minutes – we usually know about faults before you do.

  • Light and dark

    Every area in both appearances – day shift and night shift.

  • Installable as an app

    Control centre, calendar, e-mail and invoicing can be added to the home screen.

  • One click between the areas

    The bar at the top leads straight to the next area.

  • Several companies, one login

    If you run several companies, you switch without signing out and in again.

  • Stay signed in

    The device stays signed in until you sign out yourself.

  • Terms and proof

    Consent documented in an audit-proof manner, with time, version and wording.

  • Custom features

    Whatever is missing, we build – and integrate it into your existing system.

A question about platform and security? Your message goes directly to our team.

What would you like to know about platform and security? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

Anything still unclear?

Your question does not fit into any area?

Then simply write and tell us what you would like to know – about prices, getting started or a feature you are missing here.

info@taxiagentur.de +49 152 23407373

Your question to us Your message goes directly to our team.

What would you like to know? Tap a question or write your own.

Send us your question by e-mail: info@taxiagentur.de

Would you rather be shown everything straight away?

In a free live demo via Zoom we guide you through all areas – about 30 minutes, appointments also at the weekend.

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