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TAXIAGENTUR
AI DISPATCHER SOFTWARE

The intelligent AI switchboard for taxi companies

Save valuable time and money. Our software for taxi companies answers calls fully automatically, records rides intelligently and tracks your drivers live by GPS – all in one cloud-based system.

Free live demo via Zoom Book an appointment now
Live tracking active (simulation)

Video guide

In 20 minutes we show you the complete software – control centre, GPS, calendar, e-mail, invoicing, employees, the driver app and further apps. Simply explained, step by step.

Create account

Get started with your own AI switchboard for your taxi company.

Choose billing:

Plan by number of employees:

Our key features

The software for taxi and private hire: 108 features from every area in one single system. Click an area – its features appear directly below.

Control centre – call answering, AI recording and job allocation – the workplace where the day begins.

Route calls with a click

In the dashboard you decide which employee’s phone rings – and you can change it at any time.

AI records the ride

The artificial intelligence listens in, recognises pick-up, destination and time, and creates the ride by itself.

Recording and transcript

Every call is recorded and transcribed as text – something to read up on instead of relying on memory.

Call summary

The AI summarises what the call was about – and sends the short version to your mobile phone as a notification.

Several rides per call

If a caller books three appointments at once, three rides are created – not one.

Address in the caller’s words

“To the hospital” stays “to the hospital”. The driver reads what the customer actually said.

Resolve addresses

On request, the software looks up the complete postal address for the address given.

WhatsApp to the driver

New rides go out by WhatsApp immediately – with all the details from the call.

Your own service number

Every company gets its own phone number, which can be booked directly from within the software.

Messages in both directions

The control centre writes to the driver, the driver replies – without using a private phone.

Cancellation with reason

If a driver cancels, his text appears in the control centre at that very moment.

Map and tracking in a window

Where is the vehicle right now? One click and the map is open.

Fixed per-minute prices

Stored prices override the calculation – for companies with their own fares.

Refresh without loss

The view keeps itself up to date without closing a window you have open.

Notification on your phone

New call, new ride, new message: the notification arrives even when the page is closed.

Add employees

Set up drivers and dispatchers yourself, grant access and withdraw it again.

Manage payment details yourself

Store a card, change plan, view invoices – without having to go through us.

E-mail – your company mailbox right inside the software – tailored to everyday taxi work.

Mailbox via IMAP

Your existing addresses are integrated – no second program, no migration.

Sending via your server

Outgoing mail runs through your own SMTP. The sender remains your address.

Several mailboxes

Info, booking, accounts: any number of addresses side by side in the same window.

Folders and bin

Complete folder structure; deleted items can still be restored.

Attachments

Transport prescription forms, invoices, photos – open and pass them on right in the window.

Signature

Your footer is added automatically below every message.

Spam protection

Well-known blocklists sort out junk before it even reaches the mailbox.

Full-text search

Subject, sender, content – the old message is back in seconds.

Share and print

From your mobile phone as a PDF into the share menu: print, forward, file.

As an app on your phone

Add it to the home screen and protect it with a passcode.

Notification of new mail

New messages announce themselves, even when the app is in the background.

Calendar – every ride becomes an appointment – and no advance booking gets lost any more.

Appointments create themselves

Every recorded ride appears in the calendar immediately: with time, address and the driver responsible.

Month, week, day, list

Four views, one click between them – from the yearly overview to the next hour.

Recurring rides

Dialysis and school rides as a series, created twelve months in advance.

Move a series

Just this one day or the whole series? The software asks before it changes anything.

A colour per series

Each series gets its own colour shade – easy to tell apart at a glance.

From and To in the preview

The route is visible as you skim through, without opening the appointment.

Integrate external calendars

Google, Apple or Outlook by subscription – external appointments appear automatically.

Tap, then decide

Edit or delete – nothing disappears by accident.

Never a time in the past

The suggested pick-up time is always in the future.

Appointment becomes a job

One button turns the calendar entry into a ride – optionally for a specific driver.

Assign a driver

Every appointment is assigned to a person, so it is clear who is driving.

Mobile and landscape

The chosen view stays, even when the device is rotated.

Invoicing – quote, invoice, payment reminder and cancellation invoice – from the same rides, without second software.

Invoices

Items, totals and tax – ready as a PDF with your own logo.

Quotes

Calculate in advance and turn it into an invoice later with a few clicks.

Payment reminders

Several reminder levels, each with its own text and its own date.

Cancellations

A proper cancellation invoice with a reason – instead of simply deleting.

Customer management

Addresses, contact persons and payment method: recorded once, always to hand.

7 %, 19 % or free

The standard taxi rate is preset; any other rate can be chosen freely.

Payment methods

Cash, card, on account or by bank transfer – properly noted.

Incoming payments

Open or settled: you see immediately what you are still waiting for.

Free line items

Each line with its own text, quantity and price – including waiting time and surcharges.

Search and filter

Invoices, quotes, payment reminders and cancellations can be searched separately.

Austria and Switzerland too

Addresses abroad are built in, not bent into shape afterwards.

PDF and print

Every document as a PDF – also from your mobile phone via the share menu.

GPS and dispatch – the cockpit: live map, open rides and all appointments on one screen.

Live map

All active vehicles in real time, with name and last report.

Create a job instantly

The form sits above the map and is always open – no searching for a window.

Four columns in view

Appointments, Open, Jobs and Completed side by side instead of one behind the other.

Search by text and date

Last week’s job is back in the list straight away.

Transfer appointment

Turn a calendar appointment into a job at the push of a button – optionally for a specific driver.

Withdraw without loss

Take a ride away from the driver: it stays open and goes to the next one.

Picked up and dropped off

The passenger’s status is shown as an animated image – no need to ask.

View a ride in detail

Map, route, stops and the points where the driver pressed a button.

Hotspots

Train and bus arrivals in your operating area – where passengers will be waiting shortly.

Speed and driving style

The speed driven is compared with the real speed limit of the route.

Notification on arrival

The control centre is informed automatically when the destination has been reached.

Several dispatchers

Two workstations see the same picture; new items light up.

Steady display

Lists and map refresh without flickering or jumping away.

Vehicle tiles

Fixed order, so that the tile does not slip away from under the mouse.

30-day review

Completed rides remain available to view for one month.

Map window on the vehicle

A click on the vehicle shows driver, job and location in compact form.

Driver app – your company’s own app – for all drivers, on every mobile phone.

Apple App Store Google Play Store

Push for new rides

The job announces itself on the mobile phone, even when the app is closed.

Sign in by PIN

A short code instead of a password – and the device stays signed in.

Start a shift

Choose the vehicle, enter the meter reading, go. The counters start at zero.

Handover report

Tap damage on five views of the vehicle – recorded before setting off.

Accept jobs

Accept or decline; declined rides go straight back to the control centre.

Pick-up and drop-off

Two buttons per job – the control centre sees it at the same moment.

Photograph documents

Photograph the transport prescription form (Transportschein) and papers at drop-off, several per ride.

Remarks

A short note at pick-up and once again on arrival.

Fuel receipts

Photograph the receipt – the AI reads out the filling station and amount by itself.

Completed rides

Everything completed in one large window; advance bookings remain untouched.

Shift report as PDF

The whole shift on one sheet, with the total of accepted rides.

Breaks and end of shift

Break times and remarks are properly recorded at the end of the working day.

Continuous tracking

GPS keeps running in the background and resumes by itself after a restart.

Direct line to the control centre

Read messages and reply directly from the window.

See advance bookings

What is still due today is shown in the app – without calling the control centre.

Share and print

Reports and receipts are passed on via the phone’s share menu.

Employees – personnel file, deadlines and shifts – everything about a person in one place.

Personnel file

Master data, start date and role – everything in one place instead of in four folders.

Terms of employment

Type of contract, hours and pay properly stored.

Working time

Shifts and hours worked per person, taken from the real shift data.

Holiday and absence

Yearly overview with holiday, sickness and days off.

Deadlines

Driving licence, P-Schein (German passenger-transport driving permit) and medical examinations – the software reminds you in good time.

Documents

Contracts and certificates filed digitally with the person.

Receipts and papers

The driver’s fuel receipts and other receipts collected in one place instead of in the glove compartment.

Driving style

Irregularities from the GPS data, traceable for each driver.

Vehicle handovers

Who had which car and in what condition – with a report.

Notes and records

Conversations and notes recorded in chronological order.

Reachable in an emergency

The emergency contact can be found at any time, when it matters.

Block the driver app

Withdraw access to the app with one click – and give it back just as easily.

Profile picture

A face instead of initials – instantly recognisable in the control centre and in dispatch.

Rides per employee

Who took on which rides? The analysis is kept with the person.

Platform and security – what lies beneath all areas – and makes sure everything runs.

100 % GDPR-compliant

Personal data is processed in encrypted form and stored in Germany.

Servers in Germany

No detour via data centres abroad.

Round-the-clock monitoring

More than 45 checks every five minutes – we usually know about faults before you do.

Light and dark

Every area in both appearances – day shift and night shift.

Installable as an app

Control centre, calendar, e-mail and invoicing can be added to the home screen.

One click between the areas

The bar at the top leads straight to the next area.

Several companies, one login

If you run several companies, you switch without signing out and in again.

Stay signed in

The device stays signed in until you sign out yourself.

Terms and proof

Consent documented in an audit-proof manner, with time, version and wording.

Custom features

Whatever is missing, we build – and integrate it into your existing system.

Custom development

There is nothing we
cannot build.

Your company works differently from any other – and that is exactly how your software should be. We program additional features entirely to your wishes and integrate them directly into your existing system. And we automate everything you wish for, so that you save working time and staff.

Everything is possible

Simply tell us what you need. No matter how special your workflow is – we build the right feature.

Everything automated

The software takes over recurring tasks – from taking the job to the finished invoice.

Save on staff

Automated workflows replace entire work steps. Your control centre gets more done – with fewer staff.

Seamlessly integrated

The feature you asked for lands directly in the system you are used to – no migration, no second software.

Request a custom feature
Simply describe your request in the contact form – free of charge and without obligation.

Frequently asked questions

Short answers to what taxi operators want to know before deciding.

What is TaxiAgentur?

TaxiAgentur is software for taxi companies, private-hire operators and patient transport rides (Krankenfahrten). It runs in the cloud and combines AI phone answering, dispatch with live map, a driver app for iPhone and Android, calendar, invoices, an e-mail mailbox and staff management in one system.

More about the software for taxi companies

Who is TaxiAgentur suitable for?

For taxi, private-hire and patient transport companies of any size – from the sole trader with one car to the control centre with several companies. The offer is aimed exclusively at businesses.

Compare taxi software

What does TaxiAgentur cost?

With monthly payment, TaxiAgentur costs 249,00 € per month (up to 10 employees), 399,00 € (up to 25 employees) or 899,00 € (up to 50 employees) – each including VAT and cancellable monthly. Larger companies receive an individual quote, and annual payment is cheaper. Usage-based costs, such as the call minutes of the phone answering service, are added.

View all prices

How does the AI phone answering work?

An artificial intelligence takes the call when nobody else can – including at night and at weekends. It conducts the conversation in normal language, recognises the pick-up location, destination and time, enters the ride in the calendar and sends it to the drivers.

More about AI phone answering

Do I have to install anything?

No. TaxiAgentur runs in the browser – on a computer, a tablet and a mobile phone. Only the drivers install the driver app, which is available for iPhone and Android.

More about the driver app

Where is my data stored?

On servers in Germany. Access is encrypted without exception, and TaxiAgentur’s data processing agreement and AI policy are publicly available.

Data protection & AI

Is there a minimum term?

Not with monthly payment: TaxiAgentur can be cancelled with one month’s notice to the end of the billing month. An e-mail is all it takes to cancel.

All questions and answers

How do I get to know the software?

In a free live demo via Zoom lasting about 30 minutes – on Saturdays and Sundays too, if you wish. In addition, the 20-minute video at the top of this page explains all areas.

Book an appointment

Interested?

Are you interested in our software? Simply fill in the form – we will get back to you as quickly as possible.

Free live demo via Zoom

Get to know the AI switchboard live – we show you the software in person via Zoom. Free of charge and without obligation, duration approx. 30 minutes.

Appointments also available on Saturdays and Sundays
Please choose a date first.

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